Created in collaboration with Webactueel
Online treatment cannot be presented like an ordinary ecommerce purchase. Patients need to distinguish information, medical questions, clinician review and practical follow-up without the interface implying automatic approval, diagnosis, safety or treatment outcomes.
I ordered the experience around the care process: treatment context first, then the questionnaire and review stages, followed by prescription and delivery information where relevant. Direct labels, nearby safeguards and a defined mobile form sequence explain what happens next without turning a clinically reviewed service into a buy-now flow.
